Webyes — as long as the device has been active for 90 days or more within the metropcs network, you have the following options for unlocking the device:

Webcanceling service i tried to cancel with chat and they said i don’t need to cancel because it’s prepaid service and it will automatically cancel after not paying for next month.

I am currently in korea while holding on active.

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Enter an email address,.

From the profile screen, by the email address field, select the expand arrow.

Weblog in to your metro online account or the metro app.

Webget help with managing your account and troubleshooting service issues when you visit our online metro support hub.

Once connected, ask the agent to cancel your subscription.

You can unlock it.

Provide your account details to the agent.

Once connected, ask the agent to cancel your subscription.

You can unlock it.

Provide your account details to the agent.

Access tools to manage your account and make payments online.

Question on canceling metro account.

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