You must have your xfinity id and password to process your return online.

You must have your xfinity id and password to process your return online.

It’s important to understand the comcast equipment return process before.

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β€” be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how comcast knows who the equipment came from.

Since the cable was never really used, i completely forgot to return the equipment.

To return equipment to comcast xfinity, you will need the following:

You can use this information to:

β€” comcast requires you to return all equipment within ten days of disconnecting service.

There are three options for returning your rented equipment:

View your equipment information in your account.

β€” comcast requires you to return all equipment within ten days of disconnecting service.

There are three options for returning your rented equipment:

View your equipment information in your account.

Exchange your existing equipment at an xfinity retail store.

I used my own cable modem/router.

Sign in and visit the equipment return page.

You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange.

β€” why do i keep getting texts to return xfinity equipment when i never had xfinity equipment!!??

I am returning a rental modem/router and tv box as we just moved.

Initiate your return online and send your equipment back with a prepaid ups shipping label.

If you fail to do so, they will charge you the full retail value of the new equipment.

There is now way that i can.

Sign in and visit the equipment return page.

You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange.

β€” why do i keep getting texts to return xfinity equipment when i never had xfinity equipment!!??

I am returning a rental modem/router and tv box as we just moved.

Initiate your return online and send your equipment back with a prepaid ups shipping label.

If you fail to do so, they will charge you the full retail value of the new equipment.

There is now way that i can.

The cable don’t need to be returned.

The only thing they want back is the equipment they rent to you like the modem/router, cable box, flex device, etc.

β€” sign in and visit the equipment return page.

β€” xfinity equipment can be returned to any ups store or xfinity store.

Use the return label in your getting started kit.

Should you need to return your rented equipment, there are a few ways to do so.

Is it ok if i am missing a cable.

Online with prepaid shipping label.

If you don't, you can head directly to a ups store.

Initiate your return online and send your equipment back with a prepaid ups shipping label.

If you fail to do so, they will charge you the full retail value of the new equipment.

There is now way that i can.

The cable don’t need to be returned.

The only thing they want back is the equipment they rent to you like the modem/router, cable box, flex device, etc.

β€” sign in and visit the equipment return page.

β€” xfinity equipment can be returned to any ups store or xfinity store.

Use the return label in your getting started kit.

Should you need to return your rented equipment, there are a few ways to do so.

Is it ok if i am missing a cable.

Online with prepaid shipping label.

If you don't, you can head directly to a ups store.

For accessories, you have 30 days from your purchase date to start a.

β€” simple options to return xfinity equipment.

1) original phone rep.

Here's the bullet points of our adventure:

You can view the make, model and serial number of your tv box and modem in your account.

I just picked up my mail and i now have an outstanding bill for $200 dollars.

I can’t tell which cables are ours and which cables are property of xfinity.

Good luck on your move.

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The only thing they want back is the equipment they rent to you like the modem/router, cable box, flex device, etc.

β€” sign in and visit the equipment return page.

β€” xfinity equipment can be returned to any ups store or xfinity store.

Use the return label in your getting started kit.

Should you need to return your rented equipment, there are a few ways to do so.

Is it ok if i am missing a cable.

Online with prepaid shipping label.

If you don't, you can head directly to a ups store.

For accessories, you have 30 days from your purchase date to start a.

β€” simple options to return xfinity equipment.

1) original phone rep.

Here's the bullet points of our adventure:

You can view the make, model and serial number of your tv box and modem in your account.

I just picked up my mail and i now have an outstanding bill for $200 dollars.

I can’t tell which cables are ours and which cables are property of xfinity.

Good luck on your move.

Is it ok if i am missing a cable.

Online with prepaid shipping label.

If you don't, you can head directly to a ups store.

For accessories, you have 30 days from your purchase date to start a.

β€” simple options to return xfinity equipment.

1) original phone rep.

Here's the bullet points of our adventure:

You can view the make, model and serial number of your tv box and modem in your account.

I just picked up my mail and i now have an outstanding bill for $200 dollars.

I can’t tell which cables are ours and which cables are property of xfinity.

Good luck on your move.