If that doesn't work, remove it from the system and reinstall it.

Webif your motion sensor is showing as offline on the simplisafe® mobile app, this is an indicator that the battery within the device needs to be replaced.

Webapr 27, 2022 · sensors have all been in the same place for all that time, with no connection issues (except once, the keypad lost connection to the base station).

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If still not working, swap it with another.

Websep 30, 2021 · see if its still offline.

If no luck, then replace the battery.

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