You can return the device to a store only if you haven't started a return order yet.

Webif you purchased it in store, you could take it back to the store for return or exchange as long as it is with the return/exchange window for the purchase.

However, there are a few key things to.

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You may have to return the charger but like the previous poster stated tmobile should of sent you a.

Webjan 5, 2022 · factory reset and remove the sim from the old phone.

If you ordered it online,.

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